Introduction Edit

The best/easiest distribution for RT Edit

There is no the best or the easiest. People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD, and even Windows.

Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.

Generic Installation Guides Edit

• ManualRequirements - software and knowledge you need to install RT.
• ManualInstallation - general overview of installation process and first time configuring.
• DevelopmentInstallation - HOWTO setup RT to run from a development directory

Platform-Specific Installation Guides Edit

• Arch Linux
  • Request Tracker (Arch Wiki)
• CentOS:
  • CentOS5InstallPlusSome (CentOS 5.4 + Active Directory 2003 + Exchange 2007 + Postfix + RT 3.8.7)
• Cygwin
  • CygwinInstallGuide
• Debian GNU/Linux:
  • DebianSqueezeInstallGuide (RT 4, via apt)
  • DebianLennyInstallGuide (RT 3.81, mysql 5, postifx)
  • DebianLennySourceInstallGuide
  • DebianEtchSourceInstallGuide
  • DebianSargeeInstallGuide
• Fedora:
  • FedoraCore1InstallGuide
  • FedoraCore2InstallGuide
  • FedoraCore4InstallGuide
  • Fedore Core 5 and greater have packages, see below
• MacOSX:
  • MacOSXServerInstallGuide
  • MacOSX_SnowLeopard_ClientInstallGuide
  • Mac_OSX_10.6.8_Snow_Leopard_Server_Install
• OpenBSD:
  • OpenBSD38InstallGuide
  • OpenBSD40InstallGuide
• RedHat EL:
  • RHEL4InstallGuide
• Slackware
  • SlackwareInstallGuide
• Solaris
  • SolarisInstallGuide
• SuSE:
  • OpenSuSE103InstallGuide
  • OpenSuSE101InstallGuide
  • OpenSuSE 11.3 InstallGuide + MySQL + RTFM and more
  • SuSE93InstallGuide
  • SuSEOracleInstall
  • SuSE10InstallGuide
  • SLES11InstallGuide
• Ubuntu
  • Ubuntu 8.04.1 + RT 3.8.1 + MySQL
  • Ubuntu 9.04 + RT 3.8.2 + MySQL
  • Upgrade from 3.8.2 to 3.8.3
  • Ubuntu 9.10 + RT 3.8.4 + MySQL
  • Ubuntu 10.04 with inbound/outbound email facility

Packaged Installs Edit

• Rhel5InstallGuide
• CentOS5InstallGuide
• RHELorCentOSusingEPEL
• DebianInstallGuide
  • Portuguese translation: GuiaInstalacaoDebian
• Fedora:
  • FedoraCore5InstallGuide
  • FedoraCore6InstallGuide
  • FedoraCore7InstallGuide
  • FedoraCore9InstallGuide
• FreeBSDInstallGuide
• GentooInstallGuide
• MandrivaInstallGuide
• RPMInstall
  • (RHEL/CentOS/WBEL, updated for v3.4.5. Includes how to get mod_perl2 running)
• SolarisBlastwaveInstallGuide
• SuSE:
  • OpenSUSE103InstallGuide
• Ubuntu:
  • UbuntuInstallGuide
  • UbuntuInstallGuide2 (Ubuntu 6.06 / RT 3.6 / mysql)
  • UbuntuHardyInstallGuide (Ubuntu 8.04 / RT 3.6 / mysql)
• Vmware:
  • VmwareInstall
• Virtual Appliances:
  • Proxmox_VE_RT_Appliance (RT 3.8.x)
• WindowsOSInstallGuide

Perl Module Repositories for RHEL/CentOS Edit

• RHEL5RepoArchive

Database Specific Notes Edit

• OracleSetup
• RT with OracleText
• RT with PostgreSQLFullText
• RT with PostgreSQLFullTextTrgm

Web Server Specific Notes Edit

• LighttpdFastCGIGuide

Upgrading Edit

• MigrateToNewServer
• UpgradingFrom3011To344OnSolaris9
• Upgrade_RT_3.6.7_to_3.8.8_-_Debian_5.0(lenny)_to_6.0(squeeze)

Other Edit

• CompilingPerl
• ManualApache
• InstallMailgateOnly

Deployment guides Edit

Documents which explain why and which way, rather than how.

• ItsFinallyInstalledNowWhat
• The MITProjectNotebook, especially the Documentation page, which includes a 15 page PDF User's Manual.