Request Tracker Wiki


868pages on
this wiki

This simple scrip condition triggers when a Cc is added to a ticket.

my $transactionType = $self->TransactionObj->Type;
my $watcherType = $self->TransactionObj->Field;
if (($transactionType eq 'AddWatcher') and ($watcherType eq 'Cc')) {
  return 1;
  return undef;

Just change "Cc" in line 3 to "AdminCc" to look for that change. Original version by Taan posted to rt-users at

To trigger on the removal of a watcher, change "AddWatcher" in line 3 to "DelWatcher".

Around Wikia's network

Random Wiki