OpenSuSE 10.3

RT 3.3.6 Install on OpenSUSE 10.3 2008-06-05

Using: apache2, apache2-devel, apache2-example-pages, apache2-mod_perl, apache2-mod_php5, apache2-prefork, apache2-utils, apache2-worker, libapr-util1, libapr-util1-devel, libapr1, libapr1-devel, perl-Apache-DBI, limal-perl, pcre, perl, perl-Archive-Tar, (misc perl modules), mysql, mysql-Max, mysql-client, perl-DBD-mysql, lftp, ncftp, curl, wget.

Installed via YaST2.

Note: Due to SuSE's security configuration, you cannot use softlinks in -ANY- directory that apache will use. (ie: I moved '/srv' to '/var/srv' and then created a softlink from '/var/srv' to '/srv'. I then needed to edit the apache config files to reflect the same.)

cd /var/srv/source

tar -xzvf rt-3.6.6.tar.gz

cd rt-3.6.6

Note: SuSE renames Apache v2.x.x as Apache2, and various of its related basic commands similarly. Therefore, you need to create a softlink as follows:

ln -sf /usr/sbin/apache2ctl /usr/sbin/apachectl

Create rt group

groupadd rt

Configure CPAN in Perl (if not already configured.)

perl -e "use CPAN::FirstTime; CPAN::FirstTime::init();"

Note: I am installing rt in '/var/srv/www/rt3' (See first note above.) So I need to set configures prefix accordingly.

./configure --prefix=/var/srv/www/rt3 --with-web-user=wwwrun --with-web-group=www --with-apachectl

Note: Use RT's built-in dependency check tools to resolve any missing perl modules, etc.

make testdeps

make fixdeps

Note: Ensure the hostname of your server is configured correctly so that the URL can resolve correctly even without DNS. In my case: linux.local

vi /etc/hosts

hostname

Note: Install the RT application to the filesystem.

make install

Note: Create/Initialize RT's database

make initialize-database

Note: I have copied my RT_SiteConfig.pm file below. Modify as desired. Note also that I am using PORT 8088 for my purposes.

# RT_SiteConfig.pm 2008-06-05 by Patrick S. Kyne
 Set( $rtname, 'linux.local');
 Set($WebPath , "/rt");
 Set($WebPort , 8088);# + ($< * 7274) % 32766 + ($< && 1024));
 1;
 # EOF
 
 vi /var/srv/www/rt3/etc/RT_SiteConfig.pm
 
 

Note: Now we need to ensure that Apache will load the right modules. I have included the APACHE_MODULES configuration line from '/etc/sysconfig/apache2'. I included the following modules: auth_digest, perl, php5, rewrite.

 APACHE_MODULES="actions alias auth_basic auth_digest authn_file authz_host authz_groupfile \
authz_default authz_user authn_dbm autoindex cgi dir env expires include log_config mime \
negotiation perl php5 rewrite setenvif ssl suexec userdir"

 vi /etc/sysconfig/apache2

Note: Now we need to configure apache's virtual host file. I've included mine below. Note also that I am using PORT 8088 for my purposes.

  #rt.conf 2008-06-05 by Patrick S. Kyne
  Listen *:8088
  <VirtualHost *:8088>
    ServerName localhost
    ServerAdmin root@localhost

    Alias /rt "/var/srv/www/rt3/share/html"
    PerlModule Apache::DBI
    PerlRequire /var/srv/www/rt3/bin/webmux.pl
    <Directory /var/srv/www/rt3/share/html>
       AllowOverride All
       Options ExecCGI FollowSymLinks
       <IfModule mod_access.c>
          Order allow,deny
          Allow from all
       </IfModule>
    </Directory>

    <Directory "/var/srv/www/rt3/share/html">
       Order allow,deny
       Allow from all
    </Directory>

    <Location /rt>
       RewriteEngine On
       RedirectMatch permanent (.*)/$ $1/index.html

       AddDefaultCharset UTF-8
       SetHandler perl-script
       PerlHandler RT::Mason
    </Location>
  </VirtualHost>
  #EOF

vi /etc/apache2/vhosts.d/rt.conf

Note: Now restart apache to read in the new configuration.

rcapache2 restart

==================================================Edit

Login to your new RT instance and test things out.

Default URL : http://yourhost.yourdomain.com/rt/

My Test URL : http://linux.local:8088/rt/

Default User: root

Default Pass: password