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Denne liste er lavet for at sikre en konsitent oversættelse af RTs grundlæggende termer, delvist lavet på grundlag af eksisterende RT 3.8 oversættelser i LaunchPad og delvist på grundlag af opslag i wikipedia / Google og lignende. Vær specielt opmærksom på KLIDs edb-ordliste ( http://www.klid.dk/dansk/ordlister/ordliste.html ).

A Edit

  • English: ACL Access Control List; a scheme that supports and keeps track of rights.
  • Danish:
  • English: ACE Access Control Entry; entry in ACL; see also rights.
  • Danish:
  • English: action see scrip action, the preferred term. (See also ScripAction.)
  • Danish:
  • English: Admin CC a Cc that also by default gets copies of comments and generally are allowed to work on the ticket.
  • Danish:
  • English: autocompletion
  • Danish: autofuldførelse

C Edit

  • English: category (definition needed)
  • Danish: Kategori
  • English: custom action see scrip action, the preferred term. (See also ScripAction.)
  • Danish:
  • English: custom condition see scrip condition, the preferred term. (See also ScripCondition.)
  • Danish:
  • English: custom field
  • Danish: brugerdefineret felt
  • English: Cc someone who should get copies of any replies that go to the requestor.
  • Danish: Cc
  • English: child relationship indicating a smaller, narrower subproject of a larger, broader project (the parent.)
  • Danish:
  • English: comment a private note for staff not visible to the requestor by default.
  • Danish: kommentar
  • English: condition see scrip condition, the preferred term. (See also ScripCondition.)
  • Danish:
  • English: correspondence synonym for reply.
  • Danish: korrespondence
  • English: custom field database fields that can be customized to each organization's needs.
  • Danish:

D Edit

  • English: deleted status indicating that a ticket should not have been in the system and is being removed.
  • Danish: slettet
  • English: depended on by relationship indicating that this ticket must be resolved before another ticket can be resolved.
  • Danish: afhængighed til
  • English: depends on relationship indicating that this ticket can't be resolved unless another ticket is resolved first.
  • Danish: afhængig af
  • English: due date the date by which the ticket should be resolved. See also final priority.
  • Danish: forfalden

E Edit

  • English: extract
  • Danish: udtræk

F Edit

  • English: final priority the priority a ticket moves towards as it approaches its DueDate.
  • Danish: endelig prioritet

G Edit

  • English: global across the entire system.
  • Danish: global
  • English: group a set of related users; useful when assigning rights.
  • Danish: gruppe

H Edit

  • English: history a permanent record of what has happened to the ticket since (and including) its creation.
  • Danish: historik

L Edit

  • English: link synonym for relationship.
  • Danish: referencer

M Edit

  • English: merge to combine one ticket with another ticket.
  • Danish: sammelægge
  • English: member a user or subgroup that is part of a group.
  • Danish: medlem

N Edit

  • English: new status indicating that a ticket has just been created and has not been touched yet.
  • Danish: ny

O Edit

  • English: object
  • Danish: element
  • English: open status indicating that a ticket is getting worked on.
  • Danish: åben
  • English: owner the person responsible for a ticket and its resolution.
  • Danish: ejer

P Edit

  • English: pane
  • Danish: rude
  • English: parent relationship indicating a large umbrella project containing subprojects (children).
  • Danish: forældre
  • English: parse
  • Danish: fortolke
  • English: people a ticket's watchers and owner.
  • Danish: personer
  • English: personal group a group set up by a staff user for a purpose like delegating rights to it.
  • Danish: personlig gruppe
  • English: plugin
  • Danish: udvidelsesmodul
  • English: Priority how important a ticket is, represented as numerical scale from 0-99, with 99 being the highest priority. See also final priority.
  • Danish: Prioritet
  • English: privileged user a user who can be granted rights. See also unprivileged user.
  • Danish: priviligerede bruger

Q Edit

  • English: Queue the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category.
  • Danish: Kø

R Edit

  • English: referred to by relationship indicating that this ticket is relevant to another ticket; watchers of the second ticket should consult the ticket for context.
  • Danish: refereret til af
  • English: refers to relationship indicating that another ticket is relevant to this one; watchers should consult the second ticket for context.
  • Danish: refererer til
  • English: rejected status indicating that the ticket will not ever be resolved but will remain recorded in the system.
  • Danish: afvist
  • English: relationship one ticket's connection to another; either a loose association or a dependency. See also depends on, depended on by, refers to, referred to by, parent, and child.
  • Danish: forhold
  • English: relative
  • Danish: relativt
  • English: reply a public remark that a requestor can see. A synonym for Correspondence.
  • Danish: svar
  • English: request see ticket, the preferred term.
  • Danish:
  • English: Requestor the person who asked for something to get done; the ticket's reason for being.
  • Danish: rekvirent
  • English: resolved status indicating that work on a ticket has been completed.
  • Danish: løst
  • English: REST
  • Danish:
  • English: Rights ability given to a user or group to do something in RT. Rights can be granted by queue or for the entire system. Rights can be given to groups, roles, or individual users.
  • Danish: Rettigheder
  • English: role type of watcher, such as owner, requestor, Cc, and _AdminCC_.
  • Danish: rolle

S Edit

  • English: self service (See also SelfService.)
  • Danish:
  • English: Scrip scrip a custom notification that will automatically take a certain scrip action in response to a certain scrip condition, often using a template.
  • Danish: Scrip
  • English: scrip action something a scrip does in response to a scrip condition. (See also ScripAction .)
  • Danish:
  • English: scrip condition something that has to happen to activate a scrip, like a ticket being created or a comment being made. (See also ScripCondition.)
  • Danish:
  • English: stalled status indicating that a ticket cannot be worked on for now, but will open again when someone adds a comment or reply.
  • Danish: sat i bero
  • English: status classification that shows a ticket's progress through the system. See also new, open, stalled, resolved, rejected and deleted.
  • Danish: status
  • English: subgroup a group that's part of another group, generally to illustrate a hierarchy.
  • Danish: undergruppe
  • English: successfull
  • Danish: problemfrit, uden problemer
  • English: system group a group across RT such as "Privileged" (all privileged users), "Unprivileged" (all unprivileged users), and "Everyone" (every user). You can't change the membership of system groups, however, you grant them rights
  • Danish: system gruppe

T Edit

  • English: Template template essentially an email form letter that goes along with a scrip action in a scrip.
  • Danish: Skabelon skabelon
  • English: Ticket ticket the central object in RT, the thing that needs to get done. Tickets have metadata attached to them such as owner, status, queue, etc.
  • Danish: Sag sag
  • English: ticket stub email message received by a requestor to confirm that his request has been received and a ticket created. See also autoreply
  • Danish:
  • English: transaction (definition needed)
  • Danish: transaktion
  • English: trust
  • Danish: troværdighed
  • English: not trusted
  • Danish: har ingen troværdighed

U Edit

  • English: Unprivileged unprivileged user a user who usually has no rights to do things in RT; often a requestor whose account was automatically created when the ticket was sent; see also privileged.
  • Danish: Upriviligeret bruger upriviligeret bruger
  • English: updates see comment and reply, the more specific terms for updates.
  • Danish: opdateringer
  • English: user anyone who interacts with RT in any way. See staff and non-staff.
  • Danish: bruger

W Edit

  • English: Watcher someone who is interested in a ticket. Normally the watchers get emails whenever the ticket is changed. See also owner, requestor, Cc and _AdminCc_.
  • Danish: Observatør

Outdated terms Edit

  • English: dead see deleted.
  • Danish: død
  • English: interested party see watcher.
  • Danish: interessent
  • English: keyword see custom field.
  • Danish: nøgleord
  • English: non-staff user see unprivileged user.
  • Danish:
  • English: permission see right.
  • Danish: tilladelse
  • English: privilege see right.
  • Danish: privilegie
  • English: pseudogroup see system group.
  • Danish: pseudogruppe
  • English: staff user see privileged user.
  • Danish:

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